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Quick Highlights:
- “Tokenmaxxing” Declining in Use
- Nonprofits Embrace Smart AI Tools
- Yelp Introduces AI Phone Assistant
- Tips for Improving Home Wi-Fi
- Old Tractors Get a Self-Driving Update
Businesses Move Away from “Tokenmaxxing”
Companies are reassessing their approach to AI usage, stepping back from the trend known as “tokenmaxxing,” which encouraged extensive use of AI tokens. Tokens are the building blocks AI systems use for reading and writing text. Not long ago, many businesses believed that using a lot of AI would signal innovation and success. However, increasing costs are prompting a more cautious approach. Businesses are now focusing on sending queries to more cost-effective AI options. “Not all tasks need top-tier models,” shared June Wang from Bain & Company. Many firms are re-evaluating which tasks require advanced AI as they realize that heavy usage hasn’t always led to better productivity.
Why This Matters for Your Small Business
AI can be costly, contrary to the initial allure of free or low-cost options. While smaller companies might be drawn to inexpensive platforms, integrating them can lead to high expenses due to token usage. It’s vital for business owners to manage these costs from the start to accurately measure the return on their AI investments.
Nonprofits Leveraging AI in New Ways
Google has unveiled new features that can help nonprofits use AI more effectively. Through Google Workspace for Nonprofits, eligible organizations can access tools like Gemini and NotebookLM, along with popular apps such as Sheets and Docs. They are also offering significant discounts on higher-tier plans and providing free AI courses tailored to nonprofit needs like fundraising and marketing. According to Google’s research, 86% of nonprofits believe that AI could enhance their work efficiency.
Why This Matters for Your Small Business
This initiative is especially beneficial for smaller nonprofits, giving them the tools to operate more effectively without overwhelming costs.
Yelp’s AI Assistant Enhances Restaurant Operations
Yelp has upgraded its AI phone assistant, Yelp Host, to assist restaurants better. This tool can now manage calls around the clock, take orders, and directly send them to the restaurant’s systems. For restaurants using OpenTable, it can also handle reservations automatically, reducing the risk of missed calls. Yelp reported that the assistant has successfully managed over one million calls and helped restaurants boost call volume significantly.
Why This Matters for Your Small Business
For independent restaurants facing high call volumes, this AI tool represents a smart way to keep costs down. It doesn’t replace staff; rather, it helps them by handling routine inquiries, allowing them to focus on more complex issues. If I were to run a restaurant, I’d definitely consider this technology!
Fixing Home Wi-Fi Issues with a Simple Tool
Kerry Wan from ZDNet discusses how she solved her Wi-Fi connectivity problems using Samsung’s Connectivity Labs feature. This helpful tool allows users to diagnose Wi-Fi signal issues and create a “heatmap” to see where coverage is strong or weak. By repositioning her desk based on the tool’s findings, she was able to enhance her Wi-Fi signal significantly.
Why This Matters for Your Small Business
If you work from home, a stable Wi-Fi connection is essential. Wan’s experience could help you troubleshoot your own connectivity challenges.
Turning Old Tractors into Self-Driving Machines
Sabanto Tractors, a startup in Illinois, has created technology to convert existing tractors into autonomous vehicles. This innovation allows farmers to save money while adapting to modern farming needs. The aim is to automate repetitive tasks, helping farmers who are facing labor shortages.
Why This Matters for Your Small Business
This technology could be a game-changer for farmers, allowing them to oversee their operations while the machines handle tasks like mowing or seeding. It emphasizes that these tools are here to assist rather than replace the hard work that farmers do.
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